Training: a challenge for maintaining the employment of senior workers in a call center - Université Lumière Lyon 2
Communication Dans Un Congrès Année : 2018

Training: a challenge for maintaining the employment of senior workers in a call center

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hal-02051334 , version 1 (27-02-2019)

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  • HAL Id : hal-02051334 , version 1

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Dominique Cau-Bareille, Catherine Delgoulet, Christine Vidal-Gomel, Annie Jolivet, Carole Tuchszirer, et al.. Training: a challenge for maintaining the employment of senior workers in a call center. 9th International Conference of the EARLI SIG 14 Learning and professional development, Sep 2018, Genève, Switzerland. ⟨hal-02051334⟩
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