Building a Dialogical Interface : A Contribution of Ergonomic Work Analysis to the Design Process

Viktoriya Lipovaya; Francisco Duarte; Francisco Lima; Pascal Beguin

Building a Dialogical Interface : A Contribution of Ergonomic Work Analysis to the Design Process

Viktoriya Lipovaya ¹ Francisco Duarte ¹ Francisco Lima ² Pascal Beguin ³

1 UFRJ - Universidade Federal do Rio de Janeiro [Rio de Janeiro]

2 Department of Engineering and Management

Abstract : This article aims to present the activity as an interface amongst different actors in a project process. As based on the ergonomic intervention in a university restaurant, the kitchen assistants’ activity at the meal serving counter is presented as an interface among nutritionists, managers and operators of this food supply system. Building this interface in the re-evaluation meetings of this project aimed to support the dialog amongst heterogeneous actors, thus allowing for the transformation of this system and the improvement of the work conditions for the kitchen assistants.

Keywords : Work activity Project design Dialogical interface

Type de document :

Communication dans un congrès

Domaine :

Sciences de l'Homme et Société

Sciences de l'Homme et Société / Anthropologie sociale et ethnologie

Sciences de l'Homme et Société / Gestion et management

Liste complète des métadonnées

https://hal.univ-lyon2.fr/hal-02095514
Contributeur : Mathias Valex <>
Soumis le : mercredi 10 avril 2019 - 14:47:12
Dernière modification le : jeudi 19 décembre 2019 - 01:31:22

Building a Dialogical Interface : A Contribution of Ergonomic Work Analysis to the Design Process

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